Privacy policy

Our website www.rippinggiraffe.com maintains strict customer information privacy policies and uses technologies to safeguard customer information and communications from unauthorized intrusions.We recognize that the growth of on-line services, including Internet services, has created additional privacy concerns, particularly for consumers.

On-line privacy concerns focus primarily on the protection of “customer identifiable” information which an individual or other customer reasonably expects to be kept private. As the term suggests, “customer identifiable” information is information that, when associated with an individual identifies that individual, for example, a customer’s name, address, telephone number, and e-mail address.

Our website has put in place the following on-line Privacy Policy. This policy covers Ripping Giraffe Enterprises, its website www.rippinggiraffe.com and all its subsidiaries.  We will continue to protect customer information derived from your use of our website and any purchases made through our website consistent with laws and regulations issued by the Province of British Columbia and the laws of Canada, as applicable.

This Privacy Policy is governed by our Legal Terms and Conditions.  You agree that in the event of a conflict between this Privacy Policy and our Legal Terms and Conditions, our Legal Terms and Conditions shall prevail.  Please see our Legal Terms and Conditions for further information by clicking here.

The terms “we”, “us”, “our” and the “Company” shall mean Ripping Giraffe Enterprises. and the term “you” shall mean you, being the user of this website.

1.         Collection and Use

We will collect and use customer identifiable information for the purposes of: processing your purchases on this website and billing and shipping such purchases to your address; creating and managing your account on this website; managing and informing you of products; promotions, contests and sales; responding to your queries; and resolving any problems you may have with your purchases and our service.  This means that we may use your customer identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your customer identifiable information to third parties who want to market products to you.

Categories of information collected online may include name, billing and shipping address, email address, phone numbers, credit card information, gift card information, demographic information, your photo or video, stories or personal reviews or experiences that you share.

When you access the Internet, the computers that host websites you visit (known as “web servers”) automatically receive some anonymous information. This “usage data” may include a record of which pages a web browser has visited.  Our website’s servers receive usage data when customers visit our websites, and when our users visit other sites as well.   We may use usage data to provide advertising about goods and services that may be of interest to customers of this website, or to provide customized features and services. This website will not use information about your activities on the Internet together with any information that identifies you without your consent.

This website and its advertisers may use various kinds of software devices to collect information about Internet use. Small files called “cookies” may be attached to your Web browser.  These files identify your browser and save information such as passwords so that websites can recognize you.  You can set your browser to disable cookies, but our website (and other websites) may not work properly if you do this.

In addition, this website and its advertisers may use small bits of code called “one-pixel gifs,” or “clear gifs” embedded in some web pages, to make cookies more effective. This website will not associate the information these software devices collect with your name or e-mail address.

This website may use advertising companies to deliver advertisements on some of our web pages.  The advertising companies may also receive some anonymous information about advertisement viewing by Internet users on our web pages and other Internet sites. This information may be associated with a customer’s web browser, but cannot be associated with a name or e-mail address without the customer’s permission. This means that advertising companies may know where your computer goes on the Internet, but they don’t know who you are unless you tell them.  This website does not supply customer identifiable information to advertising companies or to individual advertisers or other third parties. If you go to another website, including an advertiser’s website (for example by clicking on an advertisement), and request information or enter a contest, be aware that you may be authorizing another company, including an advertising company, to use information you supply.

2.         Disclosure

We will not sell, trade, or disclose to third parties any customer identifiable information without the consent of the customer (except as required by court order, subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others). When we use other agents, contractors or companies to perform services on our behalf, we will ensure that the Company protects your customer identifiable information consistent with this Privacy Policy.

3.         Customer Choice

You may choose not to receive direct marketing communications from us. Upon such choice, we will not contact you directly with marketing messages about our on-line products, promotions or contests. A customer may choose not to receive such messages by e-mail at [email protected]

4.         Security

We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

5.         E-mail Contents

We will not read or disclose to third parties private e-mail communications that are sent to us except as required to operate the service or as otherwise authorized by law.

6.         Improper Conduct

We may also use customer identifiable information to investigate and help prevent fraud or other potentially unlawful activity or activity that threatens the network.

7.         Account Information

We will honor requests from customers to review all customer identifiable information maintained in reasonably retrievable form, which currently consists of your name, address, e-mail address, telephone number and/or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.

8.         Customer Concerns

If you are a consumer with concerns about our on-line Privacy Policy or its implementation you may contact us by email at [email protected].

9.         Changes in Practices

The Company may amend this Privacy Policy at any time by posting amendments on this website. You are responsible for periodically reviewing the amendments on this website and you are deemed to be aware of such amendments. If you do not agree to the amended terms of this Privacy Policy, you shall immediately stop using this website.  Access to this website or use of this website after any amendments have been posted shall constitute your acknowledgement and acceptance of the amended Privacy Policy.

10.       Additional Privacy Protections for Children Using the Internet

The Company joins the industry in recognizing that children may not be able to make informed choices about personal information requested on-line.

Accordingly, the Company does not target children younger than thirteen years of age for collection of information on-line.  The Company does not solicit or collect customer identifiable information targeted at children and teenagers under eighteen and does not allow anyone else to do so on this website. In addition, the editorial content of this website designed for children will not knowingly promote or link to any third party website that collects customer identifiable information unless that website publishes a privacy policy that is easily accessible.

In addition, we will encourage children to seek the consent of their parents before providing any information about themselves or their households to anyone on the Internet.