Our policy is valid for up to 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.
Refunds are not applicable for any online order. Please see the lower portion of your receipt for our in-store returns policy.
Several types of goods are exempt from being returned. Hard goods (Snowboards, Snowboard Boots, Bindings, Skate Boards, Sunglasses, Goggles, Helmets, and Watches), Discounted items, and Gift Cards.
To complete your return, we require a receipt.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds might be granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We will not accept mailed in items without prior knowledge and approval of the return.
To return your product, you should mail your product to: